Summary of Professional Experience

Employment Service Coordinator                                                     Nov 2002  - present
London Metropolitan University

Employment Service Assistant                                                          July – Nov 2002
London Metropolitan University

Senior Student Job Shop Advisor                                                            July 2000 – June 2002
University of Essex

Employment Experience includes:

_Management

• Recruited, trained and manage a team of three assistants
• Represent the Employment Service on senior management steering groups – HR, Business Enterprise Unit, Teaching, Learning and Student Affairs
• Monitor and review the effectiveness of the service
• Liaise with senior management on a variety of projects and consult on issues relating to student employment
• Collect, analyse and report on statistical data to enable reviews on the service provided
• Ensure students and employers adhere to the terms and conditions of the Employment Service
• Ensure staff have been paid correctly and follow up pay roll issues
• Monitor expenditure and usage reporting & record keeping

_{Strategy & Development}

• Identified, implemented and developed appropriate ICT for the application of service delivery for the Employment Service
• Set up, developed and coordinate the Employment Service, including terms and conditions of use, implementation of resources and ensuring the protection of the service against liability.
• Integration of two separate employment services into one  - identifying comparative functions and amalgamating codes of practice, online presence and vacancy management systems
• Targeting localised and industry related marketing campaigns

Background in Recruitment

• Ensuring all employers adhere to all statutory legal requirements and good practice
• Dealing with employers and any disputes and issues that may arise in regards to employment
• Academic study of an Employment Law module as part of my current MA
• Identifying new employment legislation in relation to student employment
• Liaising and working closely with internal and external colleagues to establish an active role for the Employment Service in supporting the development of student employability skills
• Advise Senior Management and external media on student employment related issues – BBC Radio Four debate, Evening Standard and internal media
• Screening of applications and CV’s on behalf of employers
• Recruit, select and interview candidates alongside senior management for roles within the department. This includes full-time permanent positions and student temping roles
• Advise students on CV’s, cover letters and general applications
• Work closely with local Job Centres and Job Brokerages for the application of best practice and service delivery
• Represent the University and advise on various local initiatives and steering groups such as the Islington Creative Sector Training Framework Study

Communication/Interpersonal

• Research and deliver presentations to large groups of students on specialist employment areas
• Write publicity materials – leaflets, booklets and flyers for the purpose of marketing and promotion
• Reported and consulted with Senior Management on the implementation of a Content Relationship Management System within the University
• Reported to the Vice Chancellor and senior management on external commercial Employment Services
• Continually report to line management on various employment related initiatives/issues – including the new NEMS system
• Promote the service and its benefits to employers and students
• Develop effective links with local and national employers
• Provide one to one advice to students on employment

Organisation & Negotiation

• Organised seven Employment and Recruitments Fairs, including marketing the event to employers and students, coordinating publicity, preparing the venue, processing correspondence for up to 30 organisations and dealing with all queries
• Implemented MATRIX quality standards as part of a recent external quality accreditation
• Representing the London and South East members of NASES (National Association of Student Employment Services)  - organising quarterly meetings and distributing information

IT

• Microsoft Office Suite – Excel, Access, Word and Power Point
• Web Content Management System – Shado MX
• Currently identify ICT requirements for technical development team
• Sourced and identified appropriate Vacancy Management Systems for the set up and integration of two Employment Services

Education

Sept 2004 – present
London Metropolitan University
          MA Human Resource Management and Employment Studies (CIPD)
Oct 1999 – June 2002
University of Essex
          BA (Hons) Literature 2:1
Sept 1997 – August 1999
Birkenhead High School for Girls (GPDST)
          3 A levels B, C, D
Sept 1992 – August 1997
Birkenhead High School for Girls (GPDST)
          9 GCSE’s A*, A, A, A, B, B, B, B, B

Professional Training

Web/IT: Shado MX Web CMS; Live-Link IMS; Writing for the web

Professional Development: Internal; Objective setting, Managing Absence, Managing Discipline,
Managing Probation, Managing Recruitment & Selection

CIPD; Negotiation Skills, Training Skills, Communication Skills, Interviewing skills.